|  Saskatoon Health Region welcomes patients, families, and visitors to the Resource Centre located in the main mall level of the Royal University Hospital. Our Volunteer Ambassadors help you navigate your way through the many services, supports, and amenities available to make you and your family members’ stay as comfortable as possible.
Trained volunteers are available to help you or family sign on to the computer to access health information websites, locate resources such as support groups and community services, and connect with Health Region programs and services. We seek to answer questions you may have about transportation, directions, maps, lodging and accommodations. Services provided in the Resource Centre are free.
Features of the Resource Center include:
- Five computer workstations that can be used for e-mail and Internet access
- Lending library with books, magazines, pamphlets, and videos
- Public Telephone for patient, family and visitor use
- Online Resources that you may find helpful are provided below
On-line Resource Guide – Quick Links
Select a topic area or scroll down to read them all:
About Saskatoon Health Region
Coming to the Hospital
Your In-Hospital Experience
Your Health Experience
General Information & Supports
Health Information
Getting Involved
Contact Us
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About Saskatoon Health Region
Information on Saskatoon Health Region can be found on our About Us page.
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Coming to the Hospital
About our Programs & Services
Directions to the Hospitals
Parking
Types of Admissions
Preparing for Surgery
Tests & Procedures
Emergency Department
Patient Accommodations
Children’s Hospital of Saskatchewan
Saskatchewan Health Services Card
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Your In-Hospital Experience
ATM/Bank Machines
ATM machines are available in key hospital locations. Check with the information desk regarding specific locations.
Books, magazines, newspaper
Books and magazines can be purchased in the gift shops.
Client Representative Services - Questions about your care experience
If you have any concerns or questions about your or your loved one’s care experience, or if you need help navigating through the many services offered in Saskatoon Health Region, please contact the Client Representatives.
Ethics Consultation Service
At Saskatoon Health Region, we respect your values and those of your family in all aspects of care. If you are unsure about choosing the best treatment for yourself or a family member, a consultation with the Ethics Consultation Service is available.
Saskatoon Health Region’s Ethics Consultation service:
- Can help you and others involved in your care talk about, understand, and come to agreement about ethical issues. Our goal is to help everyone involved arrive at a resolution that is right for all.
- Provides support for patients or families in times of ethical uncertainty or conflict.
- Supports those involved to ensure that the most appropriate care is being delivered to the patient/resident in a manner that respects all the parties involved and their relationships.
Any patient, family member or health care provider with ethical concerns may request an Ethics Case Review or consultation by speaking to a health care team member or calling the Royal University Hospital switchboard at 655-1000. All reviews are completely confidential.
The Ethics Consultants are members of the Saskatoon Health Region Ethics Committee and are experienced and interested in health care ethics.
For further information, see the Ethics Consultation Service (PDF) document.
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Facilities Directory
Hospitals
Community Health Centres
Kinsmen Children's Centre
Long Term Care Homes
Home Care Services
Public Health Offices
Primary Health Centres
Flowers
Please check with each unit before arranging for or delivering flowers, as they are not allowed on some units. Hospital gift shops sell and deliver flowers onsite.
Food/Eating Facilities
See general information on our food services or specific services for Royal University Hospital, Saskatoon City Hospital and St. Paul’s Hospital.
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Gift shops
Gift shops are located on the main floor of each hospital and sell personal care items, reading materials, snacks and small gifts. Gift shops can also have flowers delivered to patients.
Royal University Hospital - 655-1042
Saskatoon City Hospital - 655 8220
St. Paul’s Hospital - 655-5856
Gifts for patients
Visitors should check with a nurse before bringing gifts (e.g. food, drinks, and balloons) to patients.
Infection Prevention & Control
Infection Prevention and Control Information
Information desks
Locations and desk hours
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Interpretation & Translation Services
Saskatoon Health Region is committed to communicating clearly and thoroughly with all patients and their families about the care we provide. Interpreter services for non-English speaking and hearing impaired patients are important to quality health care.
Please let your doctor know in advance about your language or hearing needs. If you need an interpreter while in the hospital, please contact your nurse or doctor.
Assistance is also available at Information Desks or in the Patient & Family Resource Centre.
Interpretation & Translation Services Policy (PDF)
Internet access
Wireless internet access is available for patients, families, and visitors.
International Travel Centre (Immunization & Vaccines)
Immunization and vaccine information for travelers
Let us help you find a doctor – Doctors taking patients
List of Doctors Taking Patients
Medical Records
Patients have the right to view copies of their medical records upon request. See the Health Record Requests page for more information.
Palliative Care
Palliative Care Information
Parking
Parking rates, maps and general information
Patient Accommodations
Accommodation program
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Postal Services
Mail collection boxes are available in the hospital and stamps can be purchased at the gift shop.
Privacy & Compliance
Privacy & Compliance section
Safe Storage/Valuables
Saskatoon Health Region encourages that valuables be left at home or sent home with a family member. There is limited storage space for valuables in some areas – which can be arranged through a staff member/nurse.
Scent Free Environment
Saskatoon Health Region has been designated as "scent free". Many patients/clients/residents, employees and the public are allergic to perfumes and other scented body products. These often have an adverse affect on an individual's health.
Please refrain from wearing perfume, scented hair spray, cologne, scented deodorant, aftershave, or any other scented products when you come to any of our facilities.
Scented products contain chemicals which can cause migraines, nausea, and even breathing problems for people with asthma, allergies, and environmental illness.
Seasonal Influenza
Public Health Services - Seasonal Influenza
Security
Contact security at:
| |
Mon.–Fri.
(8 am–4 pm) |
After Hours/
Weekends |
Royal University Hospital |
655-1424 |
655-1000 |
Saskatoon City Hospital |
655 8645 |
655 8000 |
St. Paul’s Hospital |
655-5751 |
655-5000 |
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Sleeping arrangements for family members
A list of local hotels, lodges and other accommodations is on our Hotels & Lodging page.
Social Work
Social Work Information
Spiritual & Cultural Care
Spiritual & Cultural Care Information
Therapies
Occupational Therapy
Physical Therapy
Speech-language Pathology
Tobacco & Smoke Free Environment
Saskatoon Health Region is proud to be a tobacco & smoke free environment. Information on our policy and resources to help stop smoking are in our Tobacco & Smoke Free section.
TV & Telephone Rentals
Television and telephone Rental Information
Well Wishes
Wish a patient well using our Well Wishes e-mail message system.
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Your Health Experience
CarePages
CarePages is a free internet-delivered patient update tool where patients and their families can inform other family members and friends on a loved one’s health.
CarePages offers free websites and patient blogs, connecting family and friends during a health challenge. Share your story, meet others, and get support.
http://www.carepages.com/
Family Journal
The Family Journal is an easy-to-use diary in which you record important information about your child's health. The Journal belongs to your family. It is up to you how much to include in the Journal and how to use the information you record.
Family Journal (PDF)
Your Role in Patient Safety
You’re part of the team for safer healthcare. The more you know, the safer your healthcare will be. Read more on our Your Role in Patient Safety page
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General Information & Supports
Aboriginal Supports
Aboriginal Affairs & Northern Development Canada
Aboriginal Canada Portal – Government of Canada
Canada - First Nations Inuit Health Branch
Central Urban Métis Federation Inc.
City of Saskatoon - Community Resource Directory: MÈ TA WÈ TÀN Programs (PDF)
EGADZ.ca - Saskatoon Downtown Youth Center
Federation of Saskatchewan Indian Nations
First Nations Bands of Saskatchewan
First Nations & Inuit Health
Office of the Treaty Commissioner
Saskatoon Health Region - Aboriginal Health Strategy
Saskatoon Health Region - Cultural/Spiritual Care Workers:
- Ron Thompson – Royal University Hospital
(655-1251 or pager #10211)
- Delores Wuttnee/Gardipy – St. Paul’s Hospital
(655-5000 pager #50331)
Saskatoon Health Region - Representative Workforce
Saskatoon Tribal Council
Saskatoon Indian & Métis Friendship Centre
White Buffalo Youth Lodge
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Accommodations
Hotels & Lodging in the Saskatoon area
Saskatoon Housing Partnerships
Around Town
City of Saskatoon
Newcomer Information Center Saskatoon Region
The Partnership - Experience Downtown Saskatoon
Tourism Saskatoon
Service Canada
Service Canada
Telephone Directories
Health Care Services Directory (PDF)
Incredible Parent Directory (PDF - 7.5 MB)
Saskatoon Health Region – Contact Us
Transportation
Access Transit
General Transportation Information – Tourism Saskatoon (airport, bus depot, via rail service, car rentals, city transit, taxicab service).
Transportation for Medical Treatment – Saskatchewan Transportation Company
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Websites – Government of Saskatchewan
Government of Saskatchewan
Ministry of Health
Ministry of Social Services
Ombudsman Saskatchewan
Saskatchewan Children’s Advocate Office
Saskatchewan Office of the Information and Privacy Commissioner
Specialists Directory – Saskatchewan Surgeons
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Health Information
Cancer Information
BC Cancer Agency's Recommended Websites
Cancerviewcanada
Saskatchewan Cancer Agency
Children’s Health
aboutkidshealth (SickKids)
caringforkids
Easy-to-Read Health Information
Easy-to-Read: MedlinePlus
EasyHealth - UK
Healthy Roads Media
Wellness Information Zone
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General Health Topics
healthfinder
Health Information – HLWiki Canada
HealthLine - Saskatchewan
HealthLink BC
Health Canada – Health Concerns
Health Canada – Healthy Living
Health Reference e-resources - Including encyclopaedias and databases of health related articles.
Anyone in Saskatchewan may access these resources with an updated, province-wide library card. See your local public library or the Saskatoon Public Library for a province-wide card. Your local public library may also have electronic health resources that you can access through their website.
Mayo Clinic
MedlinePlus
The Merck Manual – online Medical Library
Public Health Agency of Canada
Quackwatch – Your Guide to Quackery, Health Fraud, and Intelligent Decisions
Women’s Health Matters
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Health Information in languages other than English
Asian American Health (includes materials in Chinese, Filipino, and Japanese)
Consumer Health Information in Many Languages Resources
HealthLInkBC – HealthLInk notes translated into Chinese, Farsi, French, Punjabi, Spanish, Vietnamese
Healthy Roads Media
Non-English Consumer Health and Patient Education Resources
Public Health Agency of Canada – Aboriginal Peoples
Mental Health & Addictions
B.C. Mental Health and Addiction Services – Consumer Health Links
Canadian Mental Health Association
Centre for Addiction and Mental Health
Mental Health Services – Government of Saskatchewan
mymentalhealth.ca
National Mental Health Consumers Self Help Clearinghouse
Seniors’ Health
Public Health Agency of Canada – Seniors Health (also in French)
NIH SeniorHealth
Websites for social networking and consumer health
patientslikeme
Inspire
MedHelp
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Getting Involved
Client & Family Centred Care – Recruiting Clients & Families (PDF)
How I Can Help - Make a Donation
Volunteer Opportunities
Contact Us
Saskatoon Health Region Contacts Page
Saskatoon Health Region Frequently Asked Questions
Health Care Services Phone Directory (PDF)
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