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What is Lean?
The current health system does not work nearly as well as it could or needs to. We know from a variety of sources (Patient First Review, CIHI reports, patient experience surveying and performance metrics on Quality Insight), that we are not serving patients as well as we should.
We are committed as a system to using Lean methodology to ensure the care we deliver is compassionate and patient- and family-centred, with no harm to patients and no waiting.
Lean is a set of operating philosophies and methods that help create maximum value for patients by reducing waste including the waste of time waiting for service.
Saskatchewan is the first jurisdiction in the world to apply Lean at a provincial scale, across a variety of health care settings.
Virginia Mason, Thedacare, Seattle Children’s Hospital are among the more well-known health systems that are consistently showing that application of Lean tools and principles results in shorter waits, fewer defects, more satisfied patients and staff, and better financial performance.
Process Improvement Videos
Watch videos of Saskatoon Health Region's workshop presentations, which summarize the goals and results of week-long improvements in Saskatoon's hospital and community health services.
Hoshin Kanri - Strategic Planning
Hoshin kanri is a Japanese term for priority setting - the new way Saskatoon Health Region creates its strategic plan with the Ministry of Health and other partners. Employees and managers can visit this link for toolkits to help with strategy deployment, diagnosis and review.
Lean in the News
RPIWs are an important step to a Lean Organization
As a patient representative, Deb Johnston had been on the receiving end of a testing procedure but never knew the process involved once the test was complete.
The Region Reporter Lean Issue (PDF)
The April 20, 2012 edition of The Region Reporter, Saskatoon Health Region's staff newsletter was dedicated to Lean
Visitors see 'lean' during RUH tour (StarPhoenix)
Technology is often touted as the cure for many of our modern afflictions.
Funny, then, that a whiteboard in the staff room could make such a difference in how the city's busiest emergency department runs.
Saskatoon Health Region on Rate My Hospital (CBC Fifth Estate)
the fifth estate set out on a nine-month quest to uncover data about Canadian hospitals' performance and make it public. The result is a Canadian first: Rate My Hospital gives you unprecedented access to information about hospitals across the country, and the opportunity to go online to rate and compare your own local hospital.
Read Ministry of Health lean newsetters here.