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Who we are and how we can help
The Saskatoon Health Region team is committed to providing you with the best possible care experience and making you an important member of your health care team.
If you have any concerns or questions about your or your loved one’s care experience, or if you need help navigating through the many services offered in this region, please contact the Client Representatives at:
(306) 655-1026 or 1-866-655-5066
client.rep@saskatoonhealthregion.ca
How a client representative can help you
The Client Representative Services program is in place to respond to your concerns if you are unable to get you the answers you’re looking for.
If you have questions or concerns about the care or service you or a family member received, you should:
- Speak first with the staff and physicians involved in your care. If you still have unanswered questions;
- Speak with the unit manager. If you require further assistance;
- Speak with a Client Representative.
Client Representatives can also help you navigate through more than one service area and connect you with the people or information you need.
Every call to a client representative gets quick, individual attention.
What to expect throughout your care
The Saskatoon Health Region is committed to respecting our values through our actions, interactions and service delivery.
Our Vision
Healthiest people, healthiest communities, exceptional service.
Our Mission
We improve health through excellence and innovation in service, education and research, building on the strengths of our people and partnerships.
Our Strategic Directions
- Transforming the Care and Service Experience
- Transforming the Work Experience
- Partnering for Improved Health for Aboriginal People
- Building a Sustainable Integrated System
- Fostering Research, Learning and Innovation
We value:
Respect
Recognizing that all people and their needs are important
Compassion
Caring genuinely for others
Excellence
Pursuing quality in all that we do
Stewardship
Demonstrating trust and integrity in our responsible
use of resources
Collaboration
Cultivating and honouring relationships to better
serve our communities
As a health care consumer, you can expect to see these values reflected in every interaction you have with the Saskatoon Health Region. If we fall short, please let us know.
Saskatoon Health Region is committed to improving your experience with the health care system. Tell us if you have concerns or suggestions for improvement. Your input will help us do a better job.
Our client representatives
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Wenda Atkinson |
Norma Noesgaard |
Rob Walton
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(306) 655-1026 or 1-866-655-5066
client.representative@saskatoonhealthregion.ca
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