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Provincial Department of Physical Medicine & Rehabilitation
Rehab Outpatient Specialized Services (ROSS)

​Rehab Outpatient Specialized Services (ROSS)

Outpatient theray is offered through Rehab Outpatients Specialized Services (ROSS) at Saskatoon City Hospital.  A core team of healthcare professionals made up  of Occuptational Therapists, Physical Therapists, Recreation Therapists, and Speech Language Pathologists offer individual and group programming to improve independence and to help with transition to the community.


Criteria for Referral to Rehab Outpatient Specialized Services (ROSS)

Referrals are screened through a centralized intake process.  Clients are then prioritized according to need and potential for rehabilitation.  Appropriate referrals include clients who have been diagnosed with:

  • Acquired Brain Injury
  • Stroke
  • Spinal Cord Injury
  • MS
  • Amputation
  • Specialized Wheelchair Seating Needs
  • Deconditioning with Neurological Involvement
  • and other neurological issues

Additional criteria include:

  • Attainable therapeutic goals
  • medically stable
  • has own transportation
  • no duplication of therapy services elsewhere

How To Refer a Client to Rehab Outpatient Specialized Services (ROSS)

ROSS Referral Form must be completed by a physician or other healthcare professional for each client for whom services are requested.  All physicians from the Provincial Health Authority may refer directly.

Referrals can be made for Physical Therapy, Occupational Therapy, Recreation Therapy, and/or Speech Language Pathology.  Additional services also provided by the Rehab Team includes Social Work, and Dietician

Common reasons for referrals to ROSS Social Work includes:
  • Complex inpatient discharges from Rehab
  • Financial concerns
  • Mental health and addictions supports
  • Crisis intervention needs
  • Suicidal ideation
  • Building community partnerships with resources for longer term planning for outpatients
  • Transportation issues
  • Housing needs
  • Caregiver burnout and stressors
  • Para program applications from outpatient clinics
  • Involvement with family conferences if necessary

Dietitian support is available for people who are not able to keep weight on.  People who are wanting weight loss information are better served in a community weight-loss program where they can have on-going support.

  • Patient has a history of unintentional weight loss in the past six months
  • Patient is having difficulty maintaining their weight 
  • Swallowing disorders/dysphagia - SLP may also suggest an RD consult along with their assessment if a patient requires a texture modified diet.
  • Patients with conditions that put them at increased nutrition risk/require diet education. Examples: CF, IBD, COPD, poor wound healing/pressure ulcers, chronic pancreatitis, liver cirrhosis, HIV, new colostomy/ileostomy, malabsoptive conditions

Basic Nutrition Education:
Due to workload, the dietitian is unable to provide education on:

  • Heart healthy diet
  • New or pre-existing diabetes
  • Obesity
  • General healthy eating

What Clients Can Expect at Rehab Outpatient Specialized Services (ROSS)

After receiving the referral from a physician or health care professional, the ROSS Medical Office Assistant will contact the client with an intake questionnaire.  Following that, appointments will be booked for assessment by the approriate therapies.  The frequency, duration, and nature of therapy sessions vary from person to person depending on need.  The client will work with their therapists to set goals, determine the course of treatment, and anticipate a timeline for discharge.  Clients need to wear comfortable clothing appropriate for exercise and practical footwear (ie. good walking shoes).  Clients should also bring eyeglasses, splints/braces, hearing aid, and their own walking aids to their appointments.

The most important part of therapy is using what the client learns here for everyday life.  The therapist will make recommendations or give "homework" to complete.  The client is responsible to continue these activities at home to augment their therapy on ROSS.  An early introduction to community resources will occur to prepare them for transition to local exercise programs and leisure opportunities. 

Therapy may also include sessions with therapy assistants for individual or group sessions.  The client is expected to attend all sessions at the scheduled times.


ROSS Scheduled Appointment Policies

Appointment(s) are scheduled 2 weeks in advance and are relayed in person or by telephone.  The client is asked to pick up their schedule for the following 2 weeks at Rehab Reception.

We do our best to accommodate each client's schedule, however we cannot guarantee specific appointment times.  Early notification of other appointments assists with our planning.

Clients should inform the coordinator if they need to access special transportation so that schedules can be given far enough in advance for the client to arrange their own transportation.

If the client is unable to attend an appointment, ROSS must be notified as early as possible in advance.  If 2 scheduled appointments are missed without proper notification, the client may be discharged.  If 3 or more appointments are missed, the client's file may be closed and they would have to be re-referred when they are able to attend regularly.


Contact Information

The ROSS Medical Office Assistant is available from 7:30 am - 4:00 pm,  Monday through Friday.

The ROSS Coordinator is available from 8:30 am - 5:00pm, Monday through Friday. 

Please leave a message if outside of this time.  Your call will be returned as quickly as possible.


Phone: 306-655-8651 (ROSS Medical Office Assistant)

Phone: 306-655-8825 (ROSS Coordinator)

Phone: 306-655-175 (Rehab Reception)

Patient Education and Resource Website:



Last Modified: Monday, May 9, 2022 |
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