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Privacy, Access and Health Records

Saskatoon Health Region is committed to respecting and ensuring the privacy, security and confidentiality of personal health information consistent with legal requirements, guidance and direction from government and professional bodies.

Your Privacy

The Health Information Protection Act (HIPA)

The Health Information Protection Act (HIPA), effective September 1, 2003, provides rules and guidelines governing the collection, use and disclosure of personal health information in Saskatchewan. Under HIPA, organizations and individuals in the health system, called trustees, are responsible for protecting the privacy of your personal health information. Saskatoon Health Region is a committed trustee.

Why we need your personal health information

Accurate health information is essential to make sure you get appropriate care. We record and maintain information about your current condition and care, including the results of tests, procedures and therapies. Information such as your name, address and date of birth is recorded for the purposes of identification, contact and billing.

Your Health Record

Keeping your information secure

Your personal health information, whether stored on paper or electronically, is kept safe and secure. Policies, procedures and technical safeguards protect how your information is collected, stored and used.

How your information is used

Your health-care team accesses your health record on a need-to-know basis and views only the information required to plan for and provide you with appropriate care. Others, such as lawyers or insurance companies, need your written consent before it possible to access your information.

In some situations, such as a gunshot or stab wound, or a child in need of protection, the law requires information to be disclosed.

When personal health information is used for research purposes, the request must first receive approval from a recognized research ethics board. Summarized information that cannot identify individuals is used to create statistics for quality assurance, utilization measurement and performance monitoring.

Health records are periodically reviewed to evaluate the quality of care provided to you. Anyone reviewing records must follow the same privacy laws and rules required of all health-care providers.

Obtaining your health record

The physical record of your health care is owned by the health-care facility or region, but you have the right to read or request a copy of your health information. Normally, you have the choice of physically viewing your health record or receiving a copy. In either case, you may ask for help understanding what the terms, codes or abbreviations in the record mean. You may request your health information be disclosed to a family member, friend or other third party by providing written consent. 

If you believe there is an error or omission in your health information, you have the right to request an amendment.

Freedom of Information

Access Requests (La FOIPP)

The Local Authority Freedom of Information and Protection of Privacy Act (LaFOIPP) strives to maintain a balance between the public's right to know and an individual's right to privacy. The Act provides access to most records under the control of a public body (excluding personal health information) while still protecting the privacy rights of individuals. Within Saskatoon Health Region, access-to-information requests are handled by the Privacy and Access Department.

Privacy and Access Department

Before submitting a formal access-to-information request, please contact the Privacy and Access Department by phone,  Local (306-655-7679),  Toll Free (1-844-655-7621) or email (privacy@saskatoonhealthregion.ca). Often, the information already exists and the request can be filled without engaging formal processes.

To make a formal access-to-information request, please ensure:

  • The request is made in writing, using this application form or a written letter. The letter must contain all pieces of information collected within the form.
  • The request is specific, so that someone familiar with the subject matter can find the information. Otherwise we many need to ask for clarification before proceeding with the request.
  • The request contains a $20 application fee. If requesting a waiver of fees, the appropriate section of the application form must be filled out or the application letter must state appropriate conditions for the waiver.
  • The request is mailed to:

Saskatoon Health Region Privacy and Access Office
Saskatoon City Hospital
Room 3800 - 701 Queen Street
Saskatoon SK  S7K 0M7

Last Modified: Wednesday, March 29, 2017 |
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